I need an agent, I can't submit a ticket...

[Katy11]

I've updated my community nickname to submit a ticket and I keep getting an error.

Need help...

[Katy11]

Thankyou so much!!! Have a great day!!!

[softech]

 @Katy11 so, the community id update failed?

message them here instead 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1 · Accepted solution]

@Katy11  Here’s how 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437