04-19-2025 08:01 PM - last edited on 04-20-2025 02:15 AM by computergeek541
edited by computergeek541: corrected the category label (unrelated to discussion about how to use the Community website)
04-19-2025 08:11 PM
simply login My Account, go to Profile and click the pencil besides phone number to change a new one. You can also do it on PM app, Account page
if you cannot login, ask PM to help. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
04-19-2025 08:02 PM
Hello @Eduardo21
Changing your number is easy. Just log in and then go here.
https://myaccount.publicmobile.ca/en/account/profile/update/phone-number
