I'm trying to get my PublicMobile Account security PIN, Please HELP!

[whotank319]

Hello Forum, 

I'm trying to get my PublicMobile Account security PIN, Please HELP!

Thank you!

[srlawren]

They do a terrible job of indicating how much is required.  As @computergeek541 has pointed out before, entering additional info actually works against you by increasing the odds you'll mistype something or have something not match up correctly to what's on file at the provider you want to move away from.  Sometimes less is more 🙂

[whotank319]

REALLY can't thank you enough!!!!

[mimmo]

yes only account number is needed.  and of course your name as it is on your account.

[matbasm · Accepted solution]

@whotank319, there are several posts on this forum that say that you do not need the PIN.  It is optional.

This is an example, with posts from some highly reliable members:  https://productioncommunity.publicmobile.ca/t5/Discussions/Need-my-PIN-to-do-a-number-port-to-Koodo/....

[whotank319]

Thank you for the information!

I'm trying to port my number to Koodo and they seem to require the account security PIN. 

[matbasm]

Hi @whotank319, The only way to get your security PIN is to ask the moderator team for it.  It does not apper in the self service portal.

Click here to send them a private message.
Information regarding the moderators team can be found by following this link.

That said, why do you need it?