@Maggie_Adams wrote:
when I sign in to my account, the security code goes to my old , inactive phone nr.
Hey @Maggie_Adams
If you click on the part that says... "Didn't Get Code" there should be an option to send to your email. If that option isn't' there, then please create a ticket to get support.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
