I just purchased a physical sim for $10, now it’s FREE

[t3taitang]

Hello Customer Support,

When I signed up on Sunday May-19-2024 and chose to purchase a physical SIM card for $10, but now it’s FREE. Would you please give me a credit of $10 back to my account. Thank you so much for your help. 

[Chalupa_Batman]

Glad to help @t3taitang  We were all newbies once here. 

[t3taitang]

Thank you for your tips, I’m newbie here. 

[Chalupa_Batman]

Hey @t3taitang 

Nobody from Public Mobile here. We are all customers like you. Please feel free to contact Customer Service by creating a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.