07-05-2024 11:20 AM - last edited on 07-05-2024 03:53 PM by computergeek541
07-05-2024 09:57 PM
try updating your Access Point Names (AKA APNs) like this:
check your APN settings (Android Phones Only):
For iPhones
update according to the following information, then it should work
APN settings
07-05-2024 11:26 AM
HI @EAW57
but voice calls and text work?
first, login My Account using Incognito/private/secret mode on your browser and check if your account is active and if you have any data left
And you have iPhone or Android? you have mobile date turned on? If you have any android, make sure your data limiter is off
07-05-2024 11:24 AM
can you confirm what fixed you tried?
did you check My Account and does it show you still have data?
You can also try reboot phone and then Reset All networks
07-05-2024 11:23 AM - edited 07-05-2024 11:24 AM
All services work as expected? Calls/SMS in/out?
Did you check status of your data through My Account? Maybe you are out of data? Did you change anything in settings (accidentally)?