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I have to change my autopay card

Christos31
Great Neighbour / Super Voisin
 
3 REPLIES 3

Chalupa_Batman
Mayor / Maire

Hi @Christos31 

How to change your credit card number

First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway. 

When you log in to your Public Mobile account, go to the Payments button.

KennethJAdams_0-1695585426138.png

On the right hand side, click on Manage Subscription.

KennethJAdams_1-1695585426115.png

Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled. 

KennethJAdams_2-1695585426103.png

 

How to change credit card on phone app

Download the app from the app store if you already haven’t.

Sign into your app.

When your app opens you’ll be in the My Account tab. You will see a plus button at the bottom left above the My Account tab. Click on it.

KennethJAdams_3-1695585426343.png

Once you’ve clicked on it, go to Payments

KennethJAdams_4-1695585426286.png

The next screen you’ll want to click on Manage Subscription.

KennethJAdams_5-1695585426341.png

The next screen will give you the option to change your credit card information when you click on Manage Payment Method.

KennethJAdams_6-1695585426345.png

There you will be able to enter a new credit card and expiry date. Click on Save and you're good to go.

Handy1
Mayor / Maire

@Christos31 

Update credit card info

 

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

JRod
Deputy Mayor / Adjoint au Maire

@Christos31 

Login to your account, go to payments, manage subscription, and then manage payment method. 

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