10-22-2022 12:07 PM
Solved! Go to Solution.
10-22-2022 12:59 PM
Hi @wal40 it just no status bar? any other error messages?
I would reply to that message with the ticket number and ask them for update
10-22-2022 12:48 PM
Thanks , i have tried another phone with PM sim but it doesnt work. other places as well, doesnt work.
10-22-2022 12:33 PM
Hi @wal40 try a Network Reset first
Try using the phone in different places and see if you get signal again
try to using another phone with your PM sim
10-22-2022 12:28 PM
the plan is active, i just brought the plan for 3 days ago but only dial in/out for 1 days, then 2 days suddently no signal without reason. May I know what has happended?
10-22-2022 12:24 PM
what is port into PM?
10-22-2022 12:16 PM
@wal40
Keep your eyes on the envelope icon above. They will get back to you by private messaging.
Meanwhile, we can certainly help if we know what your issue is.
10-22-2022 12:09 PM
@wal40 Did you port into PM?
10-22-2022 12:08 PM
Log in to your account...is the plan Active ? When was last time plan renewed ?
