05-29-2018 06:01 PM - edited 01-04-2022 06:04 PM
Hello Thank you for your time in reading this, my issue is I'm having trouble setting up my email, the direction do not match my setting on my phone and I have forgotten my password, can you please help or know someone one, Thank you, carolyn The model of my phone is lg m151
05-30-2018 08:54 PM
Your phone model shouldn't matter if the password reset works.
Try logging in from a secure computer and reset the password that way.
If it still doesn't work, try contacting @CS_Agent via private message to see if there's malicious activity with your account.
05-30-2018 02:01 AM
@CalvinW wrote:Password reset doesn't work
I just tested and it works fine for me.
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05-30-2018 01:21 AM
Password reset doesn't work
05-29-2018 06:16 PM - edited 05-29-2018 06:27 PM
@Runperiod5 Please, try following this instruction to setup email on your phone: click here
If you forgot password for your email, you would have to contact email provider!