04-20-2023 09:00 PM
I have add-on data showing as 2GB, and I have also purchased a further 1GB at $15, but it's just not working. I have no data
04-21-2023 06:47 PM
I did do that. but I did not realize it had automatically shut it down. Thank you. Huh! Never occurred to me. Thank you
04-21-2023 06:46 PM
I did not realize it had automatically shut it down. Thank you. Huh! Never occurred to me. Thank you
04-21-2023 12:35 AM
@hycm53 wrote:@Mazen wrote:I have add-on data showing as 2GB, and I have also purchased a further 1GB at $15, but it's just not working. I have no dataDid you turn on cellular data and roaming?
@Mazen wrote:I have add-on data showing as 2GB, and I have also purchased a further 1GB at $15, but it's just not working. I have no data
Did you turn on cellular data and roaming?
The $15/1GB data add-on is for domestic use. The data roaming setting wouldn't make any difference.
04-20-2023 09:16 PM
04-20-2023 09:14 PM
If you see it on your account, did you try to reboot your phone (turn off, wait a bit, turn on)?
