08-07-2019 08:05 PM - edited 01-05-2022 06:19 AM
I purchased a SIM card about 6 months ago and am just activating it now. Do they expire?
I've triple checked the SIM number from the card but still get an "Invalid SIM" error on the Account Setup page
Thanks, Rob
08-07-2019 08:10 PM
They shouldn't
Do you still have receipt?
08-07-2019 08:09 PM
Sim cards don't expire. Try waiting an hour and use a different browser and incognito mode. Also clear your cache and cookies. If you still have problems then contact a moderator.
Contact a moderator. Moderator can be reached at https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437