I did not receive any of my refer a friend discount

[Karlee1]

I activated my 2 kids phones on the same day. Daughter did not get my referral discount applied. Son did? 

[JK8 · Accepted solution]

@Karlee1 

It will take up to 72 hours to see the $10 credit in Available Funds in self service. If you log into the rewards portal do you see 2 referrals in there along with the phone numbers?

If not contact an agent.

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[Yummy]

These discounts are not immediate.

If you can see their phones on your account, referral codes are applied correctly and you just have to wait a little bit.