03-05-2020 04:26 PM - edited 01-05-2022 09:48 AM
03-07-2020 02:53 PM
@Carolyu03 Couple more thoughts:
- delete any profiles; directions here https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323130/highlight/true#M24565
- go to Settings >> General >> About: if a carrier update is offered install it
Reboot after each experiment.
03-07-2020 02:37 PM
Yes,I already try everything before, problem still there. I already contact Apple and make an appointment.
03-06-2020 10:47 PM
Reset network settings, turn off and back on phone. See if that helps. If not could be an internal issue with the antenna. Happens on Apple phones from time to time. If you have Apple care they will repair/replace it.
03-05-2020 04:37 PM
@Carolyu03 try these fixes. Link here https://thecellguide.com/mobile-data-not-working-iphone-x-3900
03-05-2020 04:31 PM
@Carolyu03 have you checked your self service account to see if you have data? Which plan are you on? And have you ever been able to do use data on the phone? Thanks.