Data purchase by mistake

[Barima]

I mistakenly had in my chart a $40 data purchase and I repurchase my monthly subscription only for me to automatically purchase the $40 in addition …. Please can I get a refund 

[DDM69]

You can contact someone here.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Sansan · Accepted solution]

Usually no refunds. 

It is possible that they might be able to give you a credit which would remain on your account for next renewal. 

You can ask at the link below.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html