I cannot use my phone as I am told I have used all my data and calls

[DDM69]

@goofer123  okay. Are you asking for some sort of help or advice?

[jordany]

When logging in online you can check your usage for any given monthly allotment. If full, you can top up with add-ons for additional charge. 

As this is a prepay service, you won't be hit with any overage costs, but you will not be able to use data, calling, and texting when those allotments are filled. 

[Handy1]

@goofer123  When you sign into my account I’d it active or suspended , if suspended you need to make manually payment thru *611 or with vouchers .. also check your usage like this 

simply try refreshing the page when logged in

For most up to date account info