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I cannot receive or send calls today.

meandean
Great Neighbour / Super Voisin

Just started today and my renewal was successful yesterday as I am on automattic renewals.

4 REPLIES 4

meandean
Great Neighbour / Super Voisin

Thanks have contacted CS and they are working on it......no solution yet.

Yummy
Mayor / Maire

If your account has been successfully renewed and your account shows as Active, try rebooting your phone (turn off, wait a while, turn on).

If it still does not work, contact agent for an update as PM might have issues in some areas.

Dunkman
Oracle
Oracle

 

@meandean 

Does text and data work?

There have been about 5-6 posts the last 2 days with similar issue.  Likely a PM service issue.  I have informed management and see what their response is.  For couple of customers, it just started to work after a while. You could contact customer service agent.  

Handy1
Mayor / Maire

@meandean  Try to reset network setting and reboot the device see if that helps 

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