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I cannot get into my account because I don't have the same email for verifications

Bushbaby1
Great Neighbour / Super Voisin

Help

5 REPLIES 5

Tsawwassen
Model Citizen / Citoyen Modèle

I understand— Sorry- 

Moved:

@Tsawwassen Please refrain from unnecessarily repeating others in multiple threads.

HALIMACS
Mayor / Maire

@Bushbaby1 

 

To contact a Customer Support Agent, there are 2 methods:

 

  1. Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request).  Click the result which states Click here to submit a ticket and follow the prompts,  or, 

  2. Send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

 

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Handy1
Mayor / Maire

@Bushbaby1  To change your email  you need supports help with this 

Getting support / submit ticket

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here                 

 

Or while your already here and logged in the community

 

  • you can send a private message to our  CS_Agents by clicking here.

 

Bushbaby1
Great Neighbour / Super Voisin

No

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