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I cannot call in canada

Mohammadh
Great Neighbour / Super Voisin

My mobile is free call inside canada but said i contact operator ,you for that 

3 REPLIES 3

Chalupa_Batman
Mayor / Maire

@Mohammadh wrote:

My mobile is free call inside canada but said i contact operator ,you for that 


Hello @Mohammadh 

You are going to have to share more information with us so we can better help you.

Are you currently in Canada? Is your account paid up to date? Try dialing 611 to confirm your account is active. If it's not active, you may wish to make a payment. If it is active and paid up, then try restarting your phone. 

szu
Great Citizen / Super Citoyen

@Mohammadh 

Is everything else working fine?  texting?  data?  Is calling all Canadian numbers not working?

Maybe try a reboot of your phone.  Network reset of phone. 

hairbag1
Mayor / Maire

@Mohammadh 

if you have a regular Canada plan, you must be in Canada to call Canadian numbers. Try dialing 1 ahead of area code.

ed

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