I can't text messaging
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04-13-2024 12:52 AM
I have switched to PM today. I can make call and receive calls but can't send/receive text... It's appreciated if any
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04-13-2024 10:30 AM
Finally someone from PM reached out to me via chatting and said he refreshed the network and asked me to Power off and wait for 2 minutes and on and then test. I did and now it works.
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04-13-2024 01:03 AM
Thank you softech. I did issue the ticket. Apart of when they will respond, it's a negative point on this provider, I had been over 20 years with 2 other providers with zero issue. I am thinking to switch back.... not sure if my first payment be refunded, any thoughts?
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04-13-2024 12:54 AM
PM has some issue with text for new activations since last week.
PM support can reprovision the account and fix the issue, please engage them by opening a ticket:
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
