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I can't register my Visa card for Authorize payment

rahimeh
Great Neighbour / Super Voisin

Hi everyone,
It has been quiet a while that I have been trying to subscribe for authorize payments, but whatever I try I get this error message and I'm really frustrated this, do you guys have any idea what to do about this? Thanks in advance!

Screenshot 2024-01-09 120955.png

 

2 REPLIES 2

Prabagar
Great Neighbour / Super Voisin

Hi @rahimeh - yes would advice to reach out to CS Agent,

in the mean time a temporary solution that worked for me was adding a VISA Debit. For some reason whey I tried to use a MasterCard or Visa Credit Card I seen that error but when trying with VISA Debit it worked fine.

hTideGnow
Mayor / Maire

HI @rahimeh 

many complains about the payment system for updating cards., so, it was not just you

please ask agent for help .  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437     

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