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Customer service Agent - please

Helpmenow101
Good Citizen / Bon Citoyen

How do I reach an agent about my Sim card issue.  I need to speak with a human being. 

5 REPLIES 5

Hi @Helpmenow101 

I've already given you the direct link to contact a CS Agent. Click on my link, it will go straight to a private message from your mailbox here. 

Helpmenow101
Good Citizen / Bon Citoyen

How to open a support ticket? Please explain. 

raymond3000
Good Citizen / Bon Citoyen

If it's a new service, I'd recommend just going to any phone stands. Public mobile typically don't have a phone support. Other than that, you can also open a support ticket, which does mean you can message a human being.

Chalupa_Batman
Mayor / Maire

I'm a human, but not a CS Agent. Here's a link to reach them.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on the top right corner.

So, would you mind sharing what issues you're having with the SIM card? Maybe we can help?

Need Help? Let's chat.