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I can't received message aborad area

WoosungLiM
Great Neighbour / Super Voisin

Hello.

I'm out of the country right now.
I'm staying abroad and trying to get an authentication text from my Canadian number, but it doesn't come.

If you look at the picture below, the Unlimited international text is -2 left, and if you look at the text message details, it's sent in real time, but I can't see it on my phone.

Did I use up all my messages? If so, can I get a text message if I upgrade my plan?

 

 

2023-12-13_09-13-19.jpg2023-12-13_09-15-44.jpg

5 REPLIES 5

BKNS27
Mayor / Maire

@WoosungLiM 

You can use WhatsApp but you need to upgrade from the free TextNow plan to get FA2 codes when connected to wifi but you won’t receive the 2FA code from PM if you are abroad…you will receive 2FA code while you are in Canada.

Sansan
Mayor / Maire

@WoosungLiM I'm sorry to hear that. What country are you currently in? Public mobile online works while you are in Canada or the US to send text.

International texts are for you to send text FROM Canada to outside of these 2 countries. 

Handy1
Mayor / Maire

@WoosungLiM  That’s for sending  /receiving text   from Canada to abroad not the other way around . pM only works in Canada and the U.S. with US roaming add on . If you somewhere other than the U.S. best bet is to get local pre paid SIM card there for your duration 

softech
Oracle
Oracle

@WoosungLiM 

PM only has roaming service in US, with proper add-on purchased, and no where else

So it is normal you don't get text if you are outside of Canada and US

Dunkman
Oracle
Oracle

@WoosungLiM 

Unfortunately, Public mobile does not offer international country roaming (except for USA).  You will not be able to receive 2FA texts to your Canadian number while traveling abroad. 

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