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I can't access my account due to a cancelled transfer process

Diya-LA
Great Neighbour / Super Voisin

I can't access my account due to a cancelled transfer process

 

I tried to transfer my number. I received a msg to confirm the transfer and clicked Yes to confirm. then the transfer process was cancelled and I don't have access to my account any more 

3 REPLIES 3

No problem.  Might be too late tonight.  But check your inbox for their reply. 

Diya-LA
Great Neighbour / Super Voisin

Thank you Sansan, I will send them a message and hopefully I can get back my service or at least get my account number to switch 

Sansan
Mayor / Maire

@Diya-LA  since you cannot access your account you can use the link below to message Public Mobile directly for assistance. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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