4 weeks ago
Yesterday I switched to PM from chattr and had an issue today: while I have Data and can call anyone, nobody can call me. Also, I can't create a ticket without any reason. The button is just not active, and I checked three times that I filled in all the blanks, including IMEI number. It doesn't look like an easy start.
Solved! Go to Solution.
4 weeks ago
I got the message from them and answered, but it looks like they didn't finish yet. No wonder why I transferred. Thank you.
4 weeks ago
Thank you for the answer. Yes, I got the message and replied Yes. Thank you for the link, I will try.
4 weeks ago
Sounds like your port didn't complete. Did you reply to SMS to authorize the transfer request? You'll need to contact support to resolve the porting issue.
4 weeks ago - last edited 4 weeks ago
hi @ElenaMir
did you receive a text from Chatr and did you reply Yes to approve the port?
sound like a port issue.
PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call