I bought a plan, can I add a referral retroactively, or cancel and get a new one for the same price?

[BigAl4]

I bought a phone plan on Friday night for the Black Friday deal but my mom is also on Public Mobile and she wants me to use her referral to save, except she asked after I already paid. How can I go about doing this? Is there a way to apply the referral retroactively? Can I cancel and get another plan while keeping it at the deal price it was at?

[BigAl4]

Hi hTideGnow, no, it's not from her. But I can see there being multiple people in my situation right now after the Black Friday weekend.

[hTideGnow]

hi @BigAl4 

is this a post from your mom?
https://productioncommunity.publicmobile.ca/t5/Get-Support/forgot-to-use-referrals-code/m-p/1388727/...

[BigAl4]

Thank you so much, Samsunga31! I sent a ticket.

[samsunga31]

Hello

Very simple. Just create a ticket by clicking on the chat bot in the bottom right corner of the page. It will ask you to log in. Once you do, follow the instructions.

If you have problems, here is a direct link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They will respond here.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Inform them you forgot to place your mothers referral code.