I am not able to add us roaming add on

[rlaxmi97]

Hello,

I am not able to add us roaming add on or add funds because it is saying error oops something went wrong, please try again. I have been trying for hours and need this plan asap. Please help.

[computergeek541]

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@rlaxmi97 wrote:

I tried this as well, however it's still not working

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Have you tried buying the add-on by dialing 611 from your phone?

[rlaxmi97]

I tried this as well, however it's still not working

[hycm53]

@rlaxmi97 Clear caches first then using incognito mode.

[rlaxmi97]

 I tried incognito as well but it's still giving me the same issue

[softech]

Hi @rlaxmi97 give it one more try.. but this time,  use Incognito mode to login to My Account