I added add on by mistake

[Jackie82]

I paid for add on by mistake 

[BKNS27]

@Jackie82 

You can either leave it in your account if it is for extra calling minutes or extra data if you are on the $15 plan. It will remain in your account until it is used up.

Or you can contact a CS_Agent if you rather want a refund credit to your account. Just follow @RossN link to the CS_Agent.

[RossN · Accepted solution]

@Jackie82 

Hi you will need to contact a customer service agent for a credit or refund

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here                               

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