My plan cycle resets on Oct 14th. However, the previous usage is still being counted on this cycle

[josephlam]

Even though it's Oct 15th, the usage is still counted and is eating into my add-on data plan...  Help?

[dust2dust]

It's easier to click the little spinner refresh icons lower down or use private mode.

[josephlam]

Thanks!   I logged in last night and this morning and had the same issue ...  However, logging in again right now, it has reset :). 

[josephlam]

Thanks!  I'll try these options 🙂

[Dunkman · Accepted solution]

@josephlam 

A known glitch in the new My account page.  Try the refresh button in usage history.  Or log in to a different web browser, clear cache or incognito mode.  Or try a different device to login.