@elanto wrote:
MY NAME IS EDGARDO LANTO AND MY CELL NO IS 778 228 4211 I JUST ACTIVATE MY ACCOUNT LAST SEPTEMBER 16 OR 17 DUE YOU HAVE A PROMO FOR 30 DAYS FREE YOU CHARGE MY CREDIT CARD 30 DOLLARS AND ANOTHER 40 DOLLARS THEN WHE N I PRESS MY PHONE BY MISTAKEON ADDS ON OF 1 GB OF DATA AND MY ORIGINAL PLAN PLAN WHEN I SIGN IN IS 30 DOLLARS AND CHANGE TO 40 DOLLARS AS FAR AS I KNOW I HAVE 70 DOLLARS ON MY ACCOUNT NOW ZERO I ADMIT BY MISTAKES THATS WHY I DONT NEED THE IGB OF DATA COST 30 DOLLARS CAN YOU REMOVE THAT AND CREDIT IT BACK TO MY ACCOUNT AND CHANGING THE PLAN JUST APPLY PRORATED BECAUSE IM NEW IN TOWN AND THIS IS MY FIRST TIME IN JOINING PUBLIC MOBILE , I DONT WANT TO LOOSE THE 70 DOLLARS FOR 1 WEEK HOPEFULLY YOU WILL ADJUST OR CREDIT SOME OF MY MONEY INTO MY ACCOUNT IHOPEFULLY YOU WILL UNDERSTAND MY SITUATION AND I WILL APPRECIATE YOUR HELP THANK YOU VERY MUCH AND HAVE AGOOD DAY ,YOU CAN SEE MY PAYMENT BY MISTAKES,THANKS A LOT ,I JUST TO YOUR RESPONSE.
Hi, Sorry about the troubles.
If you haven't used the data-on you may request a credit from the mods. No guarantee as this is prepaid but you can try and ask.
Give them a good explanation of what happened, however I suggest using punctuation as your post is very hard to read.
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