I Bought The 60G 5G Plan For 40$ A Month, Yet It's Showing On My Cell Phone Network At All!

[Dimashqi]

Hi Everyone,

My 60G 5G priced at 40$ a month plan is not showing at all on my cell phone network. I tried to search for it, yet not showing at all, either 4G or 5G? What should I do? How I can fix it ASAP?

My cell phone is a Samsung A71. and it's brand new it should be compatible with at least the 4G network, so please may you advise on how to resolve this issue.

Thanks.

[Phil_Adelphus]

@Dimashqi   Did you buy the phone in Canada?

[Void]

Did you not have "TELUS" in the list of available networks?

[BKNS27]

@Dimashqi 

The Samsung A71 is 3G and 4G/LTE unless you have the 5G model.

The 5G plan will depend The the compatibility of the phone so you are correct that it will connect to 4G/LTE.

I would suggest you reset the Network Setting on your phone.