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How to turn off verification for account?

Cine03
Great Neighbour / Super Voisin

When I try to log into my account, it asks for a verification code but if my phone service doesn’t work then I can’t get a verification code to log into my account. How do I turn it off? 

4 REPLIES 4

Meow
Mayor / Maire

You cannot.

But as long as you do not change your IP it will not ask you for verification. If you are using VPN try to use always the same IP address or you will get 2FA every time.

Dunkman
Oracle
Oracle

@Cine03 

As mentioned, you can't turn off 2FA authorization.  However, you do have the option to get 2FA via email.  Click on "didn't receive code" and it should offer option to get via email. See below:

image.pngimage.png

EB0
Deputy Mayor / Adjoint au Maire

@Cine03 
You can’t turn it off, but you get the verification code sent to your email

slusagm
Mayor / Maire

you cannot turn it off.  It is there for security 

but you can check the box for Trusted device and it will ask you less for 2FA code on that same device 

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