@JimLahey If your question is about notifications from the community forum which can become almost non stop especially if you've responded to a very active thread like the recent autopay failure then try the following.
Click your avatar and select My Settings, then Subscriptions/Notifications. You can go further into the settings with Preferences and turn off all email notifications but then would need to enable that setting if you're messaging with customer support unless you're signed into your community account most of the day. You can also unsubscribe from a particular thread by clicking the "options" top right of each thread and selecting unsubscribe if necessary.
