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How to transfer to anther phone

marsbar2011
Great Neighbour / Super Voisin
 
6 REPLIES 6

monti
Great Neighbour / Super Voisin

First, save the data (contacts, messages and all) on your mail account (cloud). then transfer to the other phone and login with same details then wait for synchronization, it will transfer all your data. -  more


@Andydrangsholt wrote:

I  would like to transfer my acct to my newer phone because the one I'm using is not working right


Just move your SIM card to the new phone. Everything associated with your account moves with it.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Andydrangsholt
Great Neighbour / Super Voisin

The phone I want to use was a telus phone

Andydrangsholt
Great Neighbour / Super Voisin

I  would like to transfer my acct to my newer phone because the one I'm using is not working right

@marsbar2011,

 

If the format of your SIM card on your new phone is not the same size, you may have to order a replacement SIM card.

chukdefatey
Deputy Mayor / Adjoint au Maire
Take out the Sim insert it into the other phone (assuming the phone you are switching to is Publicmobile Network Compatible
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