How to transfer my Public number to Telus?

[Dcy06]

Hey, guys, I need to tansfer my Public number to Telus. What should I do?  

[Dunkman]

@Dcy06 

You will need to have an active  PM account before porting to Telus.  You will need to provide Telus the following information: PM account number, cell phone number and account holder name.  Keep your PM SIM card inside your phone to receive the PM port confirmation text.  Then respond yes to that text.  It should take 1-2 hours for port to be completed.  

Here is some additional information:

https://www.publicmobile.ca/en/get-help/articles/porting-out

[softech]

@Dcy06 

To port out, you start the process from your new provider

But first, make sure your PM account is currently active and you can receive text without problem.  Login to My Account and get the account number from Profile page https://myaccount.publicmobile.ca/en/account/my-profile

While you are at My account, you might want to also disable Pre-Authorized payment just in case.  

Go to Payment page, click Manage Subscription, then turn "Subscribed" to off

Now activate your new line with your new provider and request to port a number. Provide them PM's account number as the porting information

this is critical:  Then still have your PM sim card in the phone, wait for PM to send you a text to confirm your porting request.  You need to reply YES within 90 mins

After you replied yes, you can put your new sim card in the phone and wait until you get incoming calls.  Once you are getting incoming calls, porting is completed.  Your PM account will also be closed at this stage (you will no longer be able to login to PM My Account after)