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How to put phone/SIM as lost stolen online.

dustymarigold
Great Neighbour / Super Voisin

I need to put my SIM as lost/stolen… when I follow the instructions on the website it says to go to “my account” and then the “profile” tab…. There is no “profile” tab I can find. 

 

4 REPLIES 4

@hairbag1   For me it's a > in Safari on iPad and a + in the app


@Phil_Adelphus wrote:

@dustymarigold   Is there a > at the bottom left of the page?  If so that's where the profile is hidden and will slide out if you click/tap on it.


there's a + button..push it to get options...then select Profile...scroll down to find Report Lost / Stolen Phone

Phil_Adelphus
Mayor / Maire

@dustymarigold   Is there a > at the bottom left of the page?  If so that's where the profile is hidden and will slide out if you click/tap on it.

hairbag1
Mayor / Maire

@dustymarigold 

use a laptop to log in to your account...then you'll see the Profile tab on the lower left side of page.

added,

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