07-21-2022 02:43 PM
07-21-2022 08:11 PM
@RossN wrote:@ShawnC13 its been all over the community and I believe an oracle also mentioned it 🤔
@RossN I saw someone post that they said someone was told be a CSA that end of Setpember. That is alot of second hand knowledge. I asked PM at our Connect about it when this was being discussed and they didn't give any date.
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07-21-2022 07:36 PM
@ShawnC13 its been all over the community and I believe an oracle also mentioned it 🤔
07-21-2022 07:32 PM
@RossN wrote:@2121 Hi it automatically switches to 3G to make a phone call until volte comes they say by early September that’s the way it is
@RossN where are you getting the info of early September?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
07-21-2022 02:48 PM
HI @2121 It is normal. PM does not have VoLTE yet. Your phone will have to switch to 3G because PM uses only 3G for voice calls
You encountering issue with that? For most of us, it is transparent, we can still use our data while the phone is on 3G.
07-21-2022 02:45 PM
@2121 You can't.
PM still using 3G for voice call. Eventually it will go to VoLTE as 3G will be shutdown. But at the moment, all calls stays on 3G for PM subscribers
07-21-2022 02:45 PM
@2121 Hi it automatically switches to 3G to make a phone call until volte comes they say by early September that’s the way it is