07-21-2022 12:17 PM
Hello am I able to pay for a public customers bill if I'm not with public ?
Solved! Go to Solution.
07-21-2022 08:05 PM
yes you can make payment to anyone you have the phone number with public mobile
go to Shell Stations to purchase vouchers and call from any phone number to (1-855-478-2542)
and enter that person phone number and then enter 12 digit PIN #, on the receipt vouchers.
07-21-2022 12:53 PM
@CountyDownIeUk wrote:Really!!! Another improvement??
So what does the replace credit card work if you have a new card and old is about to expire?
I guess it tells you to contact agent 😋 or Community.
07-21-2022 12:28 PM
Other than the previous ideas of registering your credit card on any account and giving vouchers to anyone, you can enter vouchers yourself using 1-855-4pu-blic and entering their number and entering the voucher. Or you can go to a few stores and use real time payments and give the clerk the provider and phone number. Those options can make you look like an anonymous benefactor.
07-21-2022 12:28 PM
@hTideGnow wrote:@Jcoady66 You meant you are trying to pay for your friend or family?
You just need to have the login to My Account and have your credit card added to the profile
However, please be aware that at the moment, card can be added on the system but cannot be removed unless you open ticket with PM CS agent to have them remove for you. So, if you are helping a friend, i don't think you should.
you can instead, help your friend to buy a voucher from a store and your friend and load the voucher into his/her My Account
But of course, if it is a family member, no problem
Really!!! Another improvement??
So what does the replace credit card work if you have a new card and old is about to expire?
07-21-2022 12:22 PM
Huh?!
You mean to pay somebody else bill?
Sure. Buy them voucher or give them your CC info so they can register your CC at PM site. PM customers do not have to use CC issued to their name.
07-21-2022 12:22 PM
@Jcoady66 You meant you are trying to pay for your friend or family?
You just need to have the login to My Account and have your credit card added to the profile
However, please be aware that at the moment, card can be added on the system but cannot be removed unless you open ticket with PM CS agent to have them remove for you. So, if you are helping a friend, i don't think you should.
you can instead, help your friend to buy a voucher from a store and your friend and load the voucher into his/her My Account
But of course, if it is a family member, no problem
07-21-2022 12:19 PM - edited 07-21-2022 12:19 PM
@Jcoady66 hi any credit card can be used to pay for an account does not need to be the same as name on account