06-03-2024 10:10 AM
How to file a complaint
06-03-2024 10:43 AM
Go to chatbot (bottom right) and type Ticket. Follow prompts until offered to open a Ticket. Not difficult.
06-03-2024 10:40 AM - edited 06-03-2024 10:40 AM
Go to chatbot (bottom right) and type Ticket. Follow prompts until it offers you to open a ticket. Easy!
06-03-2024 10:14 AM
@truckster , if you need to initiate a support ticket, use the chat symbol on the lower right corner of the webpage. If you wish to complain about this service, you can do so with the CCTS.
https://www.ccts-cprst.ca/
06-03-2024 10:12 AM
HI @truckster
what kind of help you need? maybe you can share here ?
To submit a ticket with CS Agent, try using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
