How to blacklist a stolen phone

[philipdeerwood1]

I logged into my Public Mobile account, went to Profile, and reported my phone as stolen. 

Will Public Mobile automatically blacklist this phone? Or do I need to do anything else to get it blacklisted?

[hairbag1]

@philipdeerwood1 

maybe hold off for a day or 2 before blacklisting your cellphone. If you've set account as Lost / Stolen, whoever has it can't easily use it. Besides ...hopefully it'll be found / returned quickly...(fingers crossed for you)

[softech]

@philipdeerwood1 

if the phone has been using on PM network,   Please ask CS agent to submit the blacklist request for you

        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

and   use  the FindMy service to locate the phone and try a remote wipe

Apple: https://www.apple.com/ca/icloud/find-my/
                 (how to use: https://www.pcmag.com/how-to/find-a-lost-iphone)
Google: https://myaccount.google.com/find-your-phone
Samsung: https://findmymobile.samsung.com/
               (how to use: https://www.pcmag.com/how-to/how-to-find-a-lost-android-phone)

[hTideGnow · Accepted solution]

HI @philipdeerwood1 

they won't automatically do it for you

but you can ask them them to it.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437