02-12-2023 04:46 PM
Hello, how do I go about adding more domestic minutes to my plan.
Solved! Go to Solution.
02-12-2023 04:53 PM - edited 02-12-2023 04:54 PM
@Rlarouche Log into self serve and go to plan add. On tab and select the add on you would like
or if you have points rewards you can redeem points for add ons also by signing into hour rewards portal
My account
Legend and features
Change plan / update cc /auto pay
Account #/ change # port /swap SIM
02-12-2023 04:51 PM
@Rlarouche login to My Account, go to Plan and Addon page, and you can click Shop Add-ons and then select the minutes add-on to buy
You can also dial *611 and buy, but you need to use your 4 digits sim to complete the transaction
02-12-2023 04:49 PM
Log into self serve after going incognito or private tab.
Click on plans and add-ons
Select the desired add-on, then add funds necessary to purchase it.
Complete the transaction.
02-12-2023 04:48 PM - edited 02-12-2023 04:49 PM
See this help article for purchasing addons:
https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-through-self-serve
And choose the $5 500 minute canada wide one.
EDIT, note addons only work on Active accounts, so ensure your plan is Active.