06-17-2019 01:36 PM - edited 01-05-2022 08:05 AM
New user here. I have auto pay with $15 in account and a $25 bill due in about a week from now. I would like to just add $10 to my account with the registered cc to maybe avoid the dreaded first autopay fail that seems to occassional happen to people here and also to just make sure the cc will actually go through smoothly with no hitches.
So do i just go to self serve > payment > make a payment > Other (enter the desired payment amount) > and then choose $10 ?? That simple right ? (i'm used to the term top-up from previous carrier which i don't see there.) Thanks in advance.
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06-17-2019 01:46 PM
@oneworld wrote:New user here. I have auto pay with $15 in account and a $25 bill due in about a week from now. I would like to just add $10 to my account with the registered cc to maybe avoid the dreaded first autopay fail that seems to occassional happen to people here and also to just make sure the cc will actually go through smoothly with no hitches.
So do i just go to self serve > payment > make a payment > Other (enter the desired payment amount) > and then choose $10 ?? That simple right ? (i'm used to the term top-up from previous carrier which i don't see there.) Thanks in advance.
@oneworld Yes, you got it right. Once you hit submit it will add the appropriate taxes and show the total amount with the taxes then you just have to hit submit again and you are all done.
06-17-2019 01:43 PM
@oneworld in this case, the due amount would also be $10, so either would be correct.
If you wanted to add $25, enter 25 in the blank spot.
06-17-2019 01:40 PM
How to Make a Payment