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How to: Change the rings/delay before going to voicemail!

Nezgar
Mayor / Maire

When I was with Rogers previously, they would forward a call to voicemail after 20 seconds. I noticed with Public Mobile, calls forward to voicemail after 25 seconds. Did not appear configurable, until I stumbled upon how in some old GSM documentation, and it works with Public Mobile! It's as easy as adding two stars and the number of seconds to the usual manual *61 command.

 

First of all, note your current voicemail number is configured for "Conditional call forwarding when no reply" or "unanswered" for use in the new setting:

 

Dial *#61#

In my case, I get this response:

Result of dialing *#61#Result of dialing *#61#

Now, you can set any delay in 5 second increments up to 30 seconds, for example:

dial *61*3065804001**15#

Result of dialing *61*3065804001**15#Result of dialing *61*3065804001**15#

Great, so its now set. To confirm that your setting was committed, use the query command, and you should see the desired number of seconds, along with the target phone number:

dial *#61#

Result of dialing *#61# after new settings configuredResult of dialing *#61# after new settings configured

That's it! Now my phone won't ring nearly as long if I'm not there to answer it right away. This is equivalent to about 3 rings.

 

If you screw up your conditional call forward setting, you can quickly "undo" everything and revert them to Public Mobile defaults:

##61# - Revert only unanswered conditional call forward to your regular voicemail deposit #, and 25 seconds.

##004# revert all three conditional call forward settings (Busy/Declined,no answer/no reply,unreachable)

 

Cheers! - N.

 

PS: Now, only if the other method documented in the GSM for forwarding SMS messages would work.. It appears the GSM standard defined a way, but virtually no carrier actually supports it...

( * * 21 * telephone number*service number #) - service # being 16 for SMS...

6 REPLIES 6

Alice777
Good Citizen / Bon Citoyen

I tried to call *#61# and it did not ring, just hung up. And how does one check if 

current voicemail number is configured for "Conditional call forwarding when no reply" or "unanswered" for use in the new setting?

There must be an easy fix to this and it should be one that is accessable when you dial your voicemail!

 

@Nezgar  More good work. I'm glad you're a lot more curious about how this stuff works than me. You're a god send to the non phone fiddlers here making it easy to type our query in the search bar and have the answer pop up. Thanks!

Anonymous
Not applicable

 @Nezgar 

Thanks. Thought so.


@Anonymous wrote:

There's a guy that's been asking about making it just keep ringing for much longer than 30 seconds. I don't think there's a way. Would you agree?


Indeed, 30 seconds, is the max, and cannot be completely deprovisioned with ##61#. (With Public Mobile, this just sets the default voicemail # again, at 25 seconds)

@Anonymous  I wonder if you change the 15 to 180...if it would ring for 3 minutes?

Anonymous
Not applicable

There's a guy that's been asking about making it just keep ringing for much longer than 30 seconds. I don't think there's a way. Would you agree?

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