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How do I reactivate my suspended account?

SarahMichele
Great Neighbour / Super Voisin

According to my self-serve page, my account has been suspended. 30 minutes after the deadline (so, I'm nowhere near the 90 days) I paid my due amount in full. It says my available funds are $135, but how do I use those funds to activate it? 

2 REPLIES 2

hslee1210
Model Citizen / Citoyen Modèle

It will take a bit of time and should be resolved itself. But, go through the link below. There was a previous post about it.

 

http://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/URGENT-How-can-i-use-my-balanc...

 

Good luck

NDesai
Oracle
Oracle

Do you have autopay enabled? What plan are you on? 

Services working fine or no?

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