01-01-2024 04:15 PM
How do I prevent auto renewals I don’t see no option and also I want to transfer my plan to a new sim with new number how can I do that?
Solved! Go to Solution.
01-01-2024 04:34 PM
Because of the data ID on the sim I run a business and go through a lot of sims they each have their own ID so I need to swap to new one without renewing was my issue
01-01-2024 04:24 PM - edited 01-01-2024 04:25 PM
@MaddyS116 wrote:How do I prevent auto renewals I don’t see no option
As previously mentioned.
Or you can put a prepaid credit card on your account. Even one that is exhausted fund wise but not expired. Others will say an expired card works too. Then you have be on top of prepaying your account.
and also I want to transfer my plan to a new sim with new number how can I do that?
Why a new Sim? You can change your phone number using your existing Sim.
01-01-2024 04:21 PM
@MaddyS116 No what plan do you want ? Is it Boxing Day plan that day for new customers only ? If so first try and ask support you may be pleasantly surprised
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-01-2024 04:18 PM
Ok thanks is there a way to transfer the current plan to a new sim or number rather than having two plans ??
01-01-2024 04:16 PM - edited 01-01-2024 04:23 PM
@MaddyS116 By turning off auto subscribe , buy going to payment page > manage subscription and toggle off
Turn auto subscribe off/on
Or if you know the 4 digit PIN number
*611
You can’t transfer your PM number to another PM account . But if your porting the number out to new provider you don’t need to turn auto subscribe off . It will close the account once you successfully port the PM number . @MaddyS116