How do I open a ticket/send a message to a moderator.

[JulesCam]

I opened a new account yesterday for my son's gps watch. It doesn't accept texts so I cant enter in the pin that they text you to set up a self serve account. I would like to set up this account so I can keep tabs on his data use. So I am guessing I need to speak to a Moderator?

[Anonymous]

@JulesCam  - You should be able to set up your self serve directly from the following page.  Just need your email (use same as for community), and the phone number.

https://selfserve.publicmobile.ca/

[Anonymous]

---

@JulesCam wrote:

I can't register for an account because my son's watch doesn't accept texts. I have registered for the community to post this question. That is it. I need help to set up a self serve account from a moderator.

---

Put the SIM in another phone. Get everything all set up and done. Put SIM back in watch. Finish specific setups there then.

[RosieR]

---

@JulesCam wrote:

I opened a new account yesterday for my son's gps watch. It doesn't accept texts so I cant enter in the pin that they text you to set up a self serve account. I would like to set up this account so I can keep tabs on his data use. So I am guessing I need to speak to a Moderator?

---

Hi @JulesCam You only get a text of your PIN number when you had the account activated in a store.  Did you?   If you didn't, you create your own PIN number during activation.

Your sim card came with a little brochure on how to activate your sim card. You should have followed those steps. But not to worry, here's the link to start your Public Mobile Online Activation. I hope this helps. Good luck!

[JulesCam]

I can't register for an account because my son's watch doesn't accept texts. I have registered for the community to post this question. That is it. I need help to set up a self serve account from a moderator.

[Luddite]

@JulesCam  As you opened an account already just login and look under Data & add-ons; you can track data consumption there.