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How do I know if I have the 4G after upgrading from 3G?

ehung7_
Great Neighbour / Super Voisin

How do I know if I have the 4G or not after upgrading from 3G? It seems that I still have the speed of a 3G

5 REPLIES 5

Instant now? That's great, I hadn't heard that!


@porcupine wrote:

your speed will be much faster and it will take a day or two to notice


Speed changes afters plans changes are now immediate.

softech
Oracle
Oracle

@ehung7_ best is to test the network speed

But before doing so, make sure your Preferred network type or network mode is set to 4G or Automatic and you see your phone status bar showing 4G or LTE (or even 5G) on top

Then download the speed test app from https://www.speedtest.net/apps

You should get more that 3Mbps download speed, probably closer to 100Mpbps.  But please be aware that each speed test will cost you around 300-500 Mb of mobile data

 

Handy1
Mayor / Maire

@ehung7_  check your plan 

simply try refreshing the page to check data / mins / add ons

Handy1_0-1685969941818.jpeg

 

For most up to date account info

add note you can be in 5G signal , but will only get the data speed you paying for

porcupine
Model Citizen / Citoyen Modèle

your speed will be much faster and it will take a day or two to notice

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