06-05-2023 08:54 AM
How do I know if I have the 4G or not after upgrading from 3G? It seems that I still have the speed of a 3G
Solved! Go to Solution.
06-05-2023 08:12 PM
Instant now? That's great, I hadn't heard that!
06-05-2023 06:55 PM
@porcupine wrote:your speed will be much faster and it will take a day or two to notice
Speed changes afters plans changes are now immediate.
06-05-2023 09:19 AM - edited 06-05-2023 09:19 AM
@ehung7_ best is to test the network speed
But before doing so, make sure your Preferred network type or network mode is set to 4G or Automatic and you see your phone status bar showing 4G or LTE (or even 5G) on top
Then download the speed test app from https://www.speedtest.net/apps
You should get more that 3Mbps download speed, probably closer to 100Mpbps. But please be aware that each speed test will cost you around 300-500 Mb of mobile data
06-05-2023 08:59 AM - edited 06-05-2023 09:00 AM
@ehung7_ check your plan
simply try refreshing the page to check data / mins / add ons
For most up to date account info
add note you can be in 5G signal , but will only get the data speed you paying for
06-05-2023 08:58 AM
your speed will be much faster and it will take a day or two to notice