How do I get the 20 GB for 29$ promotion?

[K1989]

I notice there's a promotion of 20 GB plan for 29$ and my current plan is 35$ for 20$ GB. I'm unable to get the promotion when I log into my account, but I see the offer on the main website when I'm logged out. I know other providers have the same offer and I would like to avoid having to switch providers for no reason. How do I proceed?

[hTideGnow]

hi @K1989 your plan is actually very good ,  

[K1989]

Are you sure? I've had my plan for many months now and my understanding is that the 20 GB refreshes every month. I don't need 20 GB of data already so it would be overkill to get a 50 GB plan and somewhat wasteful

[will13am]

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@Chalupa_Batman wrote:

Howdy @K1989 

Just reach out to a CS Agent via this link and ask very nicely. 🙂

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

However, if I may suggest, THIS plan is way better for $34 a month if you choose the 90 day package.

https://subscribe.publicmobile.ca/en/bc/activation/plans/50GB-5Gspeed13

Your plan, 20G of 4G data and once your 20GB is gone, no more data.

The other plan I suggested, 50GB of 5G data then unlimited 512kbps throttled.

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Have you been able to grovel for a cheaper priced plan or know of a successful case.  Let's not clogged the support channels needlessly.  😂

[will13am]

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@K1989 wrote:

I've been with public mobile for over 5 years and new clients get a better deal? That would be interesting to say the least.

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Public Mobile does not give new activation offers to existing customers in situations where it leads to a lower price plan.  They will consider giving you a more expensive plan with more data even if the plan is for new activations only.  This sort of makes sense in a way.  

[K1989]

I've been with public mobile for over 5 years and new clients get a better deal? That would be interesting to say the least.

[Chalupa_Batman]

Howdy @K1989 

Just reach out to a CS Agent via this link and ask very nicely. 🙂

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

However, if I may suggest, THIS plan is way better for $34 a month if you choose the 90 day package.

https://subscribe.publicmobile.ca/en/bc/activation/plans/50GB-5Gspeed13

Your plan, 20G of 4G data and once your 20GB is gone, no more data.

The other plan I suggested, 50GB of 5G data then unlimited 512kbps throttled.

[will13am]

@K1989 , it is for new activations.  You would have to sign up for a new account to get it.  Since you are currently paying $35, I suggest getting this plan on the 90 day renewal which drops the cost to $34/30 days.  You get a total of 150GB over the 90 day period.

https://subscribe.publicmobile.ca/en/on/activation/plans/50GB-5Gspeed13