How do I get my old community account back?

[Chickadee1]

I had to create a new log in and now my community account is starting over. How do I fix it? 

[BKNS27]

@Chickadee1 

You will need to contact a CS_Agent by private message them with the envelope icon on your laptop or computer. 
On your phone app, click on your avatar then click messages.

Note that the email on your account and this Community will be the same.

[Handy1 · Accepted solution]

@Chickadee1  Please message support to get your community account back 

Message support directly

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.

 Many users have had this issue here’s a thread on it but support has a easy fix now for it 

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Community-Account-Created-After-Eve...