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[Darlene61611]

Activating Error

Oops! Looks like something went wrong when we tried to create your account!Your payment was processed, but an account configuration error occurred. Please click below to submit a ticket and finish creating your account. Check the Community for a response from an agent

[Darlene61611]

Oops! Looks like something went wrong when we tried to create your account!

Your payment was processed, but an account configuration error occurred. Please click below to submit a ticket and finish creating your account. Check the Community for a response from an agent.

Error Code: M.8702

[Darlene61611]

YES

[hTideGnow]

hi @Darlene61611 

were you using the PM app to subscribe?  Try reboot phone and relogin and see if the app can complete the subscription.

if same, submit a ticket with PM agent and they can help.  

 you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage