How do I find out what my 14 digit Public Mobile account number is?

[softech · Accepted solution]

@jaroczerwinec dud you try the Reset Password option there?  yiu can try to reset via email address, enter all your possible email address and see which one get you to Step 2

if you  cannot reset it yourself,  open ticket with PM support and they can help yo look up the email used and reset password 

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

[jaroczerwinec]

Thanks but I can t even log in because its showing me that I have either a wrong email or password...

[jaroczerwinec]

Thanks for getting back to me...

I can t even log in because either my email or password is incorrect and it doesn't t show which one...

[esjliv]

Or, @jaroczerwinec , check back on emails when you activated with public mobile. There may be an activation email you received that should include the account number in the TO line of that email.

[softech]

@jaroczerwinec   You can use your regular browser mode to login to My Account, Profile page.  The Account number is under My Account Info section:

https://selfserve.publicmobile.ca/en/account/my-profile

[BKNS27]

@jaroczerwinec 

Just login to account and it will show on your Profile section.

[Timer]

@jaroczerwinec 

use browser from computer, clear cache and cookies and use one page inPrivate mode,

Finding your account number (publicmobile.ca)